eCommerce Frequently asked Questions - and Answers!

Please take the below with a pinch of salt!

We are making some big changes to the way we deliver eCommerce websites to our clients - aimed at providing a better, more cost effective service (and an exciting SaaS model, too).

However, this means that until we're ready to make the big announcement, the information on this page might be out of date. If you're interested in talking to us about your own eCommerce website, then it's probably better to just contact us for the information you need.

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Questions about eCommerce? We have answers!

We're always glad to answer our customers questions, and to that end we have split this page into sections so that we can group relevant questions together more easily.

The Mattched IT eCommerce solution

We understand that launching your own eCommerce website is a considerable investment, which is why we strive to provide as much information about our solution as we can, upfront. Enquiries about eCommerce are always welcome, so do feel free to contact us if you question is not answered here.

By the way, if you're having trouble choosing between our eCommerce solution packages then why not try our easy to use advisor?

Start eCommerce Package Advisor »

Your business and eCommerce

Many of the initial questions our customers have are related to business, rather than technical, matters - which is why we collate some of the most common ones here. We are always happy to advise on business matters where we are able (and qualified) to do so.

Unanswered questions about eCommerce?

If your question is not listed, please contact us so that we can help you. We will also add your question to this page for the benefit of future readers!